CRM

Transform your contacts into reservations with Hotel CRM software

CRM makes the difference:
Our CRM software is a powerful tool that not only allows you to quickly personalize each stay offer but also keeps track of all contacts by creating a behaviour and customer-type profiled database. Say goodbye to Excel sheets and scattered lists!

Conversions and operational efficiency
Forget the standard estimators you have seen so far. We have chosen two systems that change the perception of every proposal received, capturing the customer’s attention from the very first contact and greatly facilitating back-office activities. This way, you will notice an increase in bookings and achieve professional and efficient management for your reception.

A comprehensive communication platform
Thanks to the integrated messaging system, any doubts your customers may have can be clarified immediately. Enrich quotes with information, images, and videos that guide customer towards booking decisions and offer ancillary services that enhance your offer and brand.

The CRM integrated with your booking engine

BeDirect is the CRM natively integrated with the BeGain booking engine, designed to speed up and simplify your work. Thanks to the automatic and dynamic management of prices and availability, it eliminates misalignments and optimizes every offer. It is ideal for hoteliers seeking a quick and intuitive tool, BeDirect allows you to focus on hospitality, ensuring superior efficiency and performance.

5 key features of BeDirect

Maximum Speed
BeDirect, integrated with BeGain, synchronizes availability, prices, and offers without misalignments.
Dynamic Quotes
It sends quotes with prices that can be updated or blocked until expiration.
Optimized Proposals
Room changes and upgrade options to optimize availability and revenues.
Full Automation
It automates recalls, per-stay emails, upsells and gateway payments.
Advanced Dashboard
Detailed reports and filterable database for in-depth analysis.

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A complete CRM for all marketing activities

HotelDoor is a unique tool designed to improve the sales, communication, and marketing process of your accommodation facility. It connects all information from multiple sources into a single platform, transforming it into a true data hub. Create and monitor your email campaigns and newsletters with the integrated software, establishing a complete and innovative digital relationship with your guests.

5 key features of HotelDoor

Real-Time Updates
It integrates data from PMS, booking engines, hotspots, and portals.
Centralized Customer Management
It centralizes and profiles contacts from campaigns and social networks.
Interactive quotes
Manage negotiations, use the integrated chat, and analyze advanced statistics.
Smart Automation
Use bots to automate repetitive responses and actions.
Integrated E-commerce
Sell services and products directly, increasing your turnover.

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Customers who have chosen these software:

CRM

Transform your contacts into reservations with Hotel CRM software

Richiesta CRM